More About Our Collection & Delivery Service

What's Included in the Price?

The service prices cover the labour described in the individual service listing. Collection and return delivery are included in the relevant collection product, with the applicable area option selected during booking.

What About Parts?

Replacement parts are additional where required. We'll assess your bike and discuss any extra work or parts before proceeding. A surcharge applies when customers supply their own parts.

Before collection: Please attach a label to your bicycle showing your order number. This helps us identify your booking when your bike arrives at the workshop.
Additional work: If the assessment identifies work beyond your selected service, we'll contact you to discuss it. Please don't use the £0 remedial work product unless we've specifically asked you to do so.